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Obtaining support

If you are experiencing issues with your miniDSP SHD Power that are not resolved by this manual and by following the trouble-shooting steps above:

  1. Check the miniDSP forums to see if this issue has already been raised and a solution provided.

  2. Contact miniDSP via the support portal at with:

    a. The firmware versions obtained from the Display Versions button in miniDSP Device Console.

    b. A clear explanation of the symptoms you are seeing.

    c. A description of troubleshooting performed and your results.

    d. (Recommended) For quickest resolution of your issue, include the current program snapshot. This can be obtained from the Device Console Settings screen.

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