Obtaining support

If you are experiencing issues with your miniDSP Flex HT that are not resolved by this manual and by following the trouble-shooting steps above:

1. Check the miniDSP community forum to see if this issue has already been raised and a solution provided.

2. Contact miniDSP via the support portal at support.minidsp.com with:

   a. A clear explanation of the symptoms you are seeing.

   b. A description of troubleshooting performed and your results.

   c. The firmware versions obtained from the Display Versions button in Device Console.

   d. (Recommended) For quickest resolution of your issue, include the current program snapshot. This can be obtained from the Device Console Settings screen.